Toronto: Microsoft & Azure First solutions, IT Agency & Support
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A Microsoft Silver partner, NM3SYS, is a modern, opinionated consulting firm focused on strategy, technology, and business transformation from Startup, Small Business, to Enterprises. At NM3SYS, our mission is to guide our clients' growth. We offer customized managed IT services, cloud solutions, and full-stack agency support under one roof so our clients can remain efficient, focused and protected.

About UsOur Work


We Create Awesome Stuff

NM3SYS is a Division of Triaxiom Holdings Ltd. Your partner for professional Information Technologies. We are a Managed Service Operator located in Toronto, Ontario, Canada and provide Information Technology as a Service (ITaaS). We cover most Microsoft and Amazon AWS Technologies. Including integration for any other partners and 3rd party integrations. From your Back Office to your Front Office. Your public-facing properties like websites to your endpoints, including Desktop and Mobiles. Active Directory, Office 365 and Dynamics 365.

Simple Pricing

Our blended rate for development per dedicated developer is USD 140 per hour. This price includes a fractional Scrum Master and QA Engineer. As your Cloud Solutions Provider, we take over your cloud subscription and charge an additional 20% for 24/7 support, including Cost Optimization (FinOps) and Cybersecurity.

Cyber Security First

The average cost of a data breach is $3.92 million. We help to prevent breaches and keep your company safe. Fortune 500 companies, government agencies, educational, and non-profits are among the organizations targeted every day – many of whom are woefully unprepared to respond to security incidents. That’s where we come in.

Cloud Native

Modernize and differentiate your business with flexible solutions built for on-premises private cloud, hybrid cloud, and multi-cloud scenarios.

A Microsoft Cloud Solution Provider (CSP) As a Microsoft Cloud Solution Provider, we can manage your entire Microsoft Azure cloud lifecycle.

Data Driven

We all know that the future of business strategy will be supported by the ability to translate vast volumes of data into the right decisions. Our goal is to help you get to your data advantage faster – faster than you would on your own, and faster than your competition.

How We Work

A seamless transition with no gaps in IT coverage

The onboarding process takes 4 – 6 weeks from the kick-off call to the full onboarding of services at the client site. We follow a very specific project plan that contains 60+ tasks and is tailored to each client's needs and environment.

Getting Started

After the call, we start collecting the necessary documentation from the client-side (e.g. network diagrams, administrative passwords, customer escalation procedure, authorized user lists, and vendor escalation forms, amongst other information.) Our team of engineers handles most of the technical tasks and addresses any issues that may arise.


Within 3-4 weeks of the kick-off call, NM3SYS conducts training for the entire staff at the client site outlining the methods by which users can open tickets. Services and billing generally commence on the date of this staff training, although it may occur sooner for certain services that are initiated at the request of the client.


While all staff will not be able to open tickets directly until the time of the training, designated client contacts (determined during the kick-off call) may submit tickets throughout the onboarding process directly to the project manager. This helps to eliminate any gaps in coverage.


The NM3SYS Agile DevSecOps solution helps organizations drive consistency across teams. Gain the end-to-end value stream visibility needed to eliminate bottlenecks in tools, training, and processes. Improve code quality and lower application support costs.


Who We Are

Our success depends on the strength of our team. We are really enthusiastic people. Allow us to introduce ourselves.

Mike Kanarelis

Seasoned Executive in Information Technologies and Internet of Things (IoT).

Mike Kanarelis

John Vlahos

Operational Excellence.

John Vlahos

Nicholas Manolakos

20+ years IT Architect | 8+ Azure Certifications | 7+ Development Manager Certifications.

Nicholas Manolakos
CTO & Founder

Maria Diakakis

Maria Diakakis, LLB
Chief Contracts

“The only constant in life is change”

We embrace life long learning.

Our Principles

See IT, Own IT, Solve IT, Do IT.

  • Focus on delivering value
  • We embrace life long learning.
  • Embrace mindfulness and equanimity
  • Practice balance in all things
  • Clarify who’s doing what by when, how, and why
  • Take and give full responsibility
  • Be real with yourself and others
  • Create and play together
  • Services

    Information Technology as a Service (ITaaS)

    A full-service technology company, providing technical and digital solutions for your business.

    Our work is making things work for you. With nearly two decades of multifaceted technology experience, our team is ready to help you develop a tailored plan to scale your business. We offer a comprehensive range of services including, IT solutions, cloud solutions, website and application development, and digital marketing.


    Managed IT Services and IT Support Services

    Our Network Operations Center provides 24/7/365 proactive monitoring of your systems. We'll keep your IT operations secure and fluid, so downtime is minimized, and productivity is maximized.

    • IT Contracts, Agreements
    • Enterprise Architecture
    • Solutions Architecture
    • Digital Transformation
    • eCommerce
    • Active Directory
    • Office 365
    • Dynamics 365
    • Frontend development
    • Backend development
    • Windows Virtual Desktop
    • MDM with BYOD


    Reliable cyber-security solutions for your business

    Your job keeps you busy enough. Do you really have the time to support a secure work environment on your own?

    Cyber-security is a broad term, but in short, it is the protection of internet-connected systems from cyber-attacks. These systems could include various hardware, software, and applications.

    • Cyber Security Law
    • Cyber Risk Management
    • Compliance
    • Development, Security and Operations (DevSecOps)
    • Patch Management
    • Threat Modeling
    • Security Analysis
    • InfoSec Audit
    • Information Security
    • Security Engineering
    • Network Security
    • Internet Security
    • Vulnerability Assessment
    • Penetration Testing
    • External Penetration Testing
    • Internal Penetration Testing
    • Web Application Testing
    • SOC / Purple Team Testing
    • Dark Web Monitoring
    • Red Team Simulations
    • Cyber Security Operation Center (SOC)
    • High Availability (HA)
    • Backups
    • Disaster Recovery (DR)


    Microsoft Azure, Amazon Web Services (AWS).

    Stay connected with the cloud. We're here to help determine the best cloud-based solutions to serve your business' technological needs.

    Our team of enterprise-level developers implements advanced solutions for all your back-end web development needs.

    • Cloud Well-Architected Reviews
    • Cloud Governance
    • 24/7 Support
    • Complementary Service level Agreements (SLA)
    • Cloud Cost Optimization (FinOps)
    • Cloud Security
    • Cloud Architecture
    • Single Sign-On
    • Infrastructure as a Service (IaaS)
    • Platform as a Service (PaaS)
    • Software as a Service (SaaS)
    • Monitoring
    • Security


    AI-powered IT Business Analytics

    What's the game plan? Our consultative services range from business continuity to growth, analytics, and management.

    • Technical requirements
    • Data Governance
    • Data Architecture
    • Data Compliance
    • Data Modeling
    • Data Segmentation
    • Testing
    • Dash-boarding
    • Score-carding
    • Reporting
    • Predictive Intelligence


    Continuous Integration and Continuous Delivery

    Connect Apps together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.

    • Multi-Cloud, Hybrid Cloud, Private Cloud Data Integration
    • Technical Solution Architecture
    • Robotic Desktop Automation (RDA)
    • Robotic Process Automation (RPA)
    • Serverless
    • Logic Apps
    • Power Platform
    • Middleware
    • Integration
    • Advanced API Integrations
    • Custom Development

    Internet of

    Our killer App.

    The Internet of Things comprises devices, applications, security and connectivity, which all need a well-managed service. A well-managed service in every layer of the IoT ecosystem is required to run its technologies successfully. In the end, there will be an increased demand for managed services.

    • Back-office
    • Firmware Updates
    • Integration
    • IOT Fullstack Penetration Testing

    Instructor-led Training

    Training for employee

    101 or master-class, multi-modal, on-site, or off-site Instructor-led training by Certified Instructors

    • Azure Solutions Architect Expert 101 training
    • Azure DevOps Expert 101 training
    • Azure Security Engineer 101 training
    • Azure Data Engineer Associate 101 training
    • Azure Administrator Associate 101 training
    • Azure Developer Associate 101 training
    • Azure AI Associate 101 training
    • Azure Data Science Associate 101 training
    • Azure IoT Specialty 101
    • Cyber Security 101

    Fractional CTO

    Part-time CTO for hire. Acting CTO. Remote Interim CTO

    Fractional CTO cost for strategic duties and responsibilities

    • CTO as a Service for startups
    • Virtual Chief Technology and Information Officer (CTIO) Services
    • Fractional Chief Technology and Information Officer (CTIO) Services
    • Fractional Chief Technology Officer (CTO) Services
    • Fractional Chief Information Officer (CIO) Services
    • Fractional Chief Digital Officer (CDO) Services
    • Fractional Chief Information security officer (CISO) Services
    • Telecommunications Practice Lead
    • Cloud Practice Lead


    Search Engine Optimization (SEO)

    Better than back-link roundup strategies that blend SEO, POC, FOA and B2B Sales leads

    • Marquee first office application (FOA) customer
    • Software as a Service (SaaS) Proof of Concept (POC) Integrations
    • Lighthouse Site Performance tweaks
    • Guest Posts
    • Testimonials
    We Are Designers
    We Are Programmers
    We Are Coders
    We Are Developers
    We Are Creative

    — See IT, Own IT, Solve IT, Do IT! —

    Our Work

    Technology Building Blocks

    We work with many of the top Cloud, Security, Application, Data, Analytics, CRM and Digital Experience Partners.


    Our Deliverables

    • Non Disclosure Agreement (NDA)
    • Covenant not to compete (CNC)
    • Know your Customer (mkdenial)
    • Master Service Agreement (MSA)
    • Service Contract
    • Terms and Conditions (T&C)
    • Statement of Work (SOW)
    • Service Level Agreements (SLA)
    • Rules of Engagement
    • Cyber safe-harbor Limiting Liability Agreement
    • Responsibility assignment matrix (RACI)
    • High-Level Design Document (HLD)
    • Detailed Design Document (DDD)
    • Interface Specification(IS)
    • Operational Playbooks
    • Compliance and Vulnerability (Vuln) Report

    Our Process

    We Make Our Customers Happy

    Agile is an iterative approach to project management and software development that helps teams deliver value to their customers faster and with fewer headaches. Instead of betting everything on a "big bang" launch, an agile team delivers work in small, but consumable, increments.


    The sprint begins with a sprint planning meeting, where team members come together to lay out components for the upcoming round of work. The product manager prioritizes work from a backlog of tasks to assign the team.

    Develop, Test and QA

    Design and develop the product in accordance with the approved guidelines.

    Provide complete thorough testing and documentation of results before delivery.


    Present the working product or software to stakeholders and customers.


    Solicit feedback from the customer and stakeholders and gather information to incorporate into the next sprint.

    In addition to sprint planning meetings, the team should gather for daily meetings to check in and touch base on the progress, hash out any conflicts, and work to keep the process moving forward.

    Our Skills

    Well Architected

    Best Practice Standards: COBIT, TOGAF, ITIL, OWASP, SANS, Agile, TMForums

    The Cloud Well-Architected Framework is a set of guiding tenets that can be used to improve the quality of a workload. The framework consists of five pillars of architecture excellence: Cost Optimization, Operational Excellence, Performance Efficiency, Reliability, and Security

    Governance, Policies, Processes, and Procedures

    Managing costs to maximize the value delivered.

    Operations processes that keep a system running in production.

    The ability of a system to adapt to changes in load.

    The ability of a system to recover from failures and continue to function.

    Protecting applications and data from threats.



    Keep In Touch

    Toronto, Ontario Canada